Terms & Conditions

Welcome to Güscht Döner Haus. These Terms & Conditions ("Terms") govern your use of our website, online ordering services, rewards program, and other services provided by Güscht Döner Haus ("Güscht," "we," "us," or "our").

By accessing or using our website or services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website or services.

1. Use of Our Website

You may use our website for lawful purposes only. You agree not to use the website in any way that could damage, disable, overburden, or impair the website or interfere with another person's ability to use our services.

We reserve the right to restrict or terminate access to our website or services if we believe that a user has violated these Terms or engaged in unlawful, fraudulent, abusive, or harmful activity.

2. Menu Items, Prices, and Availability

Menu items, descriptions, prices, ingredients, and availability may change without notice.

We make reasonable efforts to keep the information on our website accurate and up to date. However, we do not guarantee that all menu information, prices, images, descriptions, or availability will always be completely accurate.

We reserve the right to discontinue any menu item or modify our menu at any time.

3. Online Orders

When you place an order through our website or an authorized third-party ordering platform, you are responsible for providing accurate and complete information.

An order may be subject to acceptance and availability. We reserve the right to refuse, cancel, or modify an order when reasonably necessary, including due to product availability, pricing errors, technical problems, suspected fraud, or other circumstances beyond our reasonable control.

If we cancel an order after payment has been processed, any applicable refund will generally be handled through the payment or ordering platform used for the transaction.

4. Pickup and Delivery

Pickup and delivery availability may depend on location, operating hours, order volume, weather, staffing, and other factors.

Estimated pickup or delivery times are estimates only and are not guaranteed. Delays may occur due to circumstances outside our control.

Customers are responsible for providing accurate pickup, delivery, and contact information.

5. Payments

Orders must be paid using an accepted payment method. Payment processing may be handled by third-party payment providers.

By submitting payment information, you represent that you are authorized to use the payment method provided.

We reserve the right to correct pricing or billing errors and to cancel transactions affected by such errors.

6. Cancellations, Refunds, and Order Issues

Because our products are prepared specifically for customers, cancellation and refund eligibility may vary depending on the circumstances and the status of the order.

If there is a problem with your order, please contact us as soon as reasonably possible so that we can review the issue and determine an appropriate resolution.

Refunds, credits, or replacements are provided at our discretion and may be subject to the policies of the third-party ordering or payment platform used for the transaction.

7. Food Allergies and Dietary Information

We take food allergies and dietary concerns seriously. However, our kitchen handles a variety of ingredients and food products, and we cannot guarantee that any item is completely free from allergens or cross-contact.

Customers with food allergies or dietary restrictions should contact us before ordering and inform our staff of any relevant concerns.

Menu descriptions and ingredient information are provided for general informational purposes and may change.

8. Rewards Program

If we offer a rewards or loyalty program, participation may be subject to additional program rules, eligibility requirements, and promotional terms.

Rewards, points, discounts, promotions, and other benefits may have expiration dates, restrictions, or other limitations.

We reserve the right to modify, suspend, or terminate a rewards program or individual rewards at any time, subject to applicable law.

9. Text Messages and Communications

If you voluntarily provide your phone number and opt in to receive text messages from us, you may receive messages relating to orders, rewards, promotions, or other customer communications.

Message and data rates may apply. Message frequency may vary.

You may opt out of promotional text messages by following the instructions provided in the applicable message, including replying STOP where supported.

For assistance with text communications, you may contact us using the contact information provided below.

10. Intellectual Property

The content on our website, including text, photographs, graphics, logos, branding, designs, and other materials, is owned by or licensed to Güscht Döner Haus unless otherwise stated.

You may not copy, reproduce, modify, distribute, publish, sell, or commercially exploit our website content without prior written permission.

11. Third-Party Services and Links

Our website may include links, integrations, or services provided by third parties, including online ordering, payment processing, rewards, social media, mapping, analytics, and other platforms.

We are not responsible for the availability, content, security, policies, or practices of third-party websites and services.

Your use of third-party services may be subject to the third party's own terms and conditions and privacy policies.

12. Website Availability

We make reasonable efforts to keep our website available and functional. However, we do not guarantee that the website will always be available, uninterrupted, secure, or free from errors.

Website availability may be affected by maintenance, technical issues, internet disruptions, third-party services, or circumstances beyond our reasonable control.

13. Disclaimer of Warranties

To the extent permitted by applicable law, our website and its content are provided on an "as is" and "as available" basis without warranties of any kind, express or implied.

We do not guarantee that the website or its content will always be accurate, complete, reliable, secure, or free from errors or interruptions.

14. Limitation of Liability

To the maximum extent permitted by applicable law, Güscht Döner Haus and its owners, employees, affiliates, agents, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to your use of our website or services.

Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.

15. Indemnification

To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Güscht Döner Haus and its owners, employees, agents, affiliates, and service providers from claims, liabilities, damages, losses, and expenses arising from your violation of these Terms or misuse of our website or services.

16. Changes to These Terms

We may update or modify these Terms from time to time. Any changes will become effective when posted on this page unless otherwise stated.

Your continued use of our website or services after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

17. Governing Law

These Terms will be governed by and interpreted in accordance with the applicable laws of the State of Arizona, without regard to conflict of law principles, except where applicable law requires otherwise.

18. Contact Us